ORDERING PHOTOS AFTER YOUR SHOW
Congratulations and thank you for being part of the NPC Northeast.
BEFORE YOU ORDER PLEASE READ THE FOLLOWING IMPORTANT ORDERING INFORMATION
GALLERIES EXPIRE 11:59 PM FRIDAY AFTER YOUR SHOW
You cannot preview the video before buying.
You cannot combine your purchase with other shows, packages or competitors.
Digital social media files sent 24 hours after purchase.
Social Media files are sent as a .zip folder and printed photos are mailed.
Please allow 10 business days to receive your printed photos.
Videos are sent Thursday after the show, please allow 10 business days.
Anything ordered before expiration will be sent as soon as it's ready.
Please allows up to 10 business days for your video link.
CHECK YOUR EMAIL INCLUDING JUNK SPAM AND PROMOTIONAL FOLDERS.
HOW TO ORDER YOUR PHOTOS
CHECKOUT/PAYMENT
If you are using Apple Pay it will auto populate the form information.
Make sure Apple Pay email matches your current email so all your order links get sent to the correct address.
If you have a promo code, make sure to add it by choosing the “add promo code” link on the right side of the form under “order summary.”
Promo codes are usually sent the day after the show if you pre-purchased anything.
Promo codes will be applied to any package you choose. If you upgrade, you will have to pay the difference after the code has been applied.
Read all terms before agreeing and submitting.
Once again, congratulations and thank you for being part of the NPC Northeast.
STILL NEED HELP?
Watch our step by step video on how to order.
STEP-BY-STEP INSTRUCTIONS
Manually go find your photos by your Division & Class.
Choose your favorite photos by clicking the heart ❤️ icon.
Decide if you want to buy a package or a la carte.
(If PRE-ORDED, pick your package or upgrade and just pay the difference on check out)Select a photo from your Favorites and then apply it to a package item. Be sure you put each image in ONE TIME. THE SYSTEM WILL NOT RECOGNIZE DUPLICATES, and it will count towards the total number in your cart. DOUBLE CHECK THEM, IT WILL BE A $50 FEE TO RESEND MISSING PHOTOS.
If you chose the option to print them, check how the photos will be cropped.
Check out and confirm your information!
ORDERING PHOTOS
Follow the same format as for ordering photos. If you're buying ONLY the video, ADD VIDEO, buy package and scroll down and add it.
You can NOT preview video.
Solo video is just you on the stage doing your solo presentation.
(1x video is promised in HD Quality)
ORDERING VIDEO
DIGITAL PHOTOS
Allow p to 5 hours for digital social media to be delivered by email as a zip folder.
PRINTS
Allow up to 10 business days to be delivered to your home.
VIDEO
Solo Videos start going out on Thursday after the show .
DELIVERY
NO REFUNDS OR EXCHANGES
STILL NEED HELP?
You can contact the team through our website. Just fill out this form and please allow 36-48 hours for a reply.
If you have a receipt you can reply to that email and we can also get back to you that way.