A: Pre-order any day up until 11:59 the night before your show to get a pre-order discount, or order after the show at regular price. 

A: You can order at regular price after the show once the show link goes live, by clicking here

A: We don’t! When the photos are ready, you can visit the site and view ALL your photos. Then you can choose your favorites by selecting them by the heart and purchase the package that best fits your needs.t goes here

A: We offer different packages from 5 photos up to 50 photos. Or you can order individual digital images or prints, all from the photo gallery.

A: Watch this video

A: Even if you pre-order, you need to choose the package you want, and add the photos to the package. Otherwise the system will charge you individual photo prices, and not package prices.

A: Our system is designed to allow duplicates, so if you choose the same photo more than once, it will count towards your total number of photos. Please take your time and carefully review your order before you check out!

A: It’s simple! Just choose the package you want, add the photos, and use the code you already have. You will receive a discount, and only pay the remaining balance. Remember: there is no sharing/splitting packages between shows or competitors.

A: You can order individual photos, from the gallery, but the packages are a better value. There are no pre order discounts for individual digitals or printed photos.

A: You can order your video from the gallery after the show link goes live.  You cannot view the video before you purchase it.  Video links start going out by THURSDAY after your show, and may take up to 10 business days.  Please put your STAGE NUMBER  in the notes section when you place your order. 

A: Video links are sent separately from the photos.  They start going out on THURSDAY after your show, and may take up to 10 business days.

A: Order Placed from Gallery:

Please allow up to 10 hours to receive your photos.  If you don’t see them, be sure to check your spam and promotional folders.  If you still don’t see the email, please use the  “Contact” button on our website, or click here and give us as much information as possible.  The more information we have, the easier it will be for us to assist you.

Pre Ordered:

If you pre ordered your photos, you will need to visit the gallery and choose your favorite photos. We sent you an email that includes your promo code as soon as the gallery was ready. Follow the directions from that email to complete your purchase and receive your photos.

A: All photos and video from FitX Imagery are for personal use only.

They are NOT meant for websites, magazines, business cards etc.

For commercial license, please contact us using the contact form on our website.

Q: The only shows we livestream at the moment are IFBB NYPro and NPC Universe.

When purchasing photos from our website, please note the following:

1. Standard Photos: Our main obligation to the federation is to provide straight-on photographs of competitors.

2. Extra Shots: Any additional angles or styles, such as side, low angle, back shots, and artistic effects (like reflection, flares, or star lens), are included at no extra cost.

3. Exclusive Offer: We are the only studio that offers these types of photographs globally for each competitor on stage.

4. Photo Selection: Be sure to carefully select your photos to ensure you are happy with your choices.

5. Watermark Removal: The only change to the photo after purchase is the removal of the "This photograph has not been paid for" watermark.

A: There are no refunds or exchanges one a purchase has been made.

A: No. There is no sharing or combining packages in pre order or post show.